Transportation options we provide
Coach & Luxury Bus
- Always be 15 minutes before waiting for your shuttle.
- Remember they pick up more passengers so ther can be a delay up to 40 mins. But always be Ready!
- Shuttle from the supplier did not showed up, No worries we got your back!
Shared & Private Shuttle
- Always be 15 minutes before waiting for your shuttle.
- Remember they pick up more passengers so ther can be a delay up to 40 mins. But always be Ready!
- Shuttle from the supplier did not showed up, No worries we got your back!
Water Taxi
- Always be 15 minutes before waiting for your shuttle.
- Remember they pick up more passengers so ther can be a delay up to 40 mins. But always be Ready!
- Shuttle from the supplier did not showed up, No worries we got your back!
Safety and integrity are our top priorities. We ensure a highly trusted and secure service for all our passengers and clients. Travel with confidence, knowing that your journey with us is both reliable and safe, every step of the way.
Transportation options we provide
Book and pick your trip
Choose your destination, travel dates, and time.
Select the transportation option that suits your needs.
Check out and Payment
Provide your personal information and payment method.
Enter your personal details, choose your ticket type, and complete the payment using your preferred method.
Receive Travel Instructions and Passenger Info
You’ll receive a notification with your booking details.
Check your email for booking confirmation, travel instructions, and any additional passenger information.
Destinos & Rutas populares
Need Help?
It is important for you to know that we make every effort to arrive promptly. However, there are factors beyond our control, such as traffic, demonstrations, weather conditions, or events.
Rest assured, we will arrive for you. If you have any questions about the status of your transportation, please contact us through our Customer Help Center.
Customer Service Center
For changes or more information
Send us an e-mail
Support & Request
about@guatego.com
Quotes for groups
sales@gottogo.co
GuateGo Booking FAQs
Please note the sooner you make your reservation would be better to guarantee your seat. We recommend making your reservation at least 48 hours from your travel date. Have in mind that last-minute bookings will be subject to availability. To check availability you can contact us to: Whatsapp or email to about@guatego.com.
Rates include one standard piece of luggage and one carry-on. Extra luggage must be informed about in advance as it might incur additional costs. To know the fees for extra/oversized/odd luggage/surfboards, etc, please contact us to Whatsapp or email to about@guatego.com. Luggage not approved in advance can be refused at pick up time at our sole discretion, and no refund will be given.
We only work with prepaid services to guarantee your transport.
We know Trips can suffer changes, we understand that a lot of changes can happen (the close of borders and airports, flights cancellations, among others). To learn more about it follow this link: GuateGo Terms & Conditions or contact us via Whatsapp or email to about@guatego.com. to make a modification.
Due to our policies, we are not able to provide a full refund. To learn more about the percentage you can apply follow this link: GuateGo Cancellation Policies .